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Record Retrieval Portal Resources

As we prepare and launch the new record retrieval portal please utilize the resources below to assist you. If you have any questions please reach out to your Account Manager or email [email protected].
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In this training recording, we walk through Lexitas’ new Record Retrieval Portal. By the end of this video, you’ll understand how to log into the portal, how to order, review active orders, reply to questions or quotes, and accessing complete records and invoices.

Additionally, here are helpful guides walking a user through various portal functions
 
Add a quick order
Add a Record Insights order
Add a standard order
Add on to an existing order
Client dashboard managing questions
Client dashboard managing quotes
Client dashboard orders

Below are additional video resources looking at specific functions within the Record Retrieval Portal.
 

Adding An Order

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Documents To Review Dashboard

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Orders Dashboard

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Order Details

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Quick Order

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Quotes Dashboard

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StarPoints

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Documents Section

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Downloading Invoices

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Downloading Status Report

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Questions Dashboard

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